9mobile Customer Care: How to Reach 9Mobile Customer Line

9mobile customer care line

Here is how to get the official 9mobile Customer Care representatives. Including their service Phone Number Line, Email Address, Social Accounts (Facebook & Twitter), Website & Live Chat.

Want to contact 9Mobile customer care? Here are the 4 Best ways you can quickly get customer support from 9Mobile.

9Mobile, which was previously known as Etisalat, has millions of active subscribers in Nigeria. Millions of 9Mobile NG faithful customers have argued that this company offers the best data services, when compared to other network providers in Nigeria.

The 9Mobile customer care line is readily available 24 hours/7 days a week all round, and through this channel, they provide customers with a swift response to queries on any matter on services provided by the network.

The 9mobile customer care offers one of the most durable customer services in Nigeria. If you want the easiest way to contact 9mobile customer service, here’s it.

9mobile customer care line

9Mobile Customer Care Number.

I have discovered that so many persons prefer getting help directly from their live customer support. The 9Mobile customer care line is one of the best ways of resolving any issue you’re having quickly and swiftly.

With their official line, you get to speak directly with a customer care representative within a short period of time. But you should take note that there are other customers speaking with the representative, which means that you have to exercise some patience before you will be able to speak to a customer care agent.

Here is how to call any 9Mobile Customer Care Number:

  • Dial 200 if you are calling directly from a 9mobile number.
  • If you are calling from another network provider in Nigeria, dial 08090000200.
  • Dial +2348090000200, if you are calling from outside the shores of Nigeria. If you’re calling a Nigerian number, but you’re not in Nigeria, you must add +234 (Nigeria’s dialling code) before the number.

9mobile Customer Care On Facebook.

9Mobile has active workers on Facebook, who are always ready to actively reply to your messages. If you have any issues with your 9Mobile Simcard, you can also reach them through their official Facebook Page.Facebook is undoubtedly the largest social media platform in the world, with close to a billion users globally.

CLICK HERE to contact 9mobile Nigeria on their Facebook page.

Contact 9mobile Customer Care on Twitter.

If you’re active on Twitter, you can reach them via their verified Twitter handle, simply send them a tweet and they will reply you within a short period of time.


9mobile Customer Care Experience Centre.

To solve some critical issues, you might require the physical presence of a Customer service agent. 9mobile has erected Experience Centres in virtually all the major cities, across the country.

Please take note that the 9mobile Experience centres are accessible to customers only on working days (8 am to 5 pm daily) (Monday-Friday).

E-mail Contact.

If you want to send their customer support an email on issues you’re facing, complaints and queries, this is their official email address: [email protected]

Once you send a message to this email address, a customer service agent will reply to you in no time.

Want to Send a Letter?

I don’t know the reason why you may want to send them a letter, but to send 9Mobile a letter, simply address your letter (detailing your complaints/queries) to the “The Manager, Customer Care/Service department” and mail the letter, via the post office, to either of the following addresses;

  • 9mobile Head Office,
  • Plot 19, Zone L,
  • Banana Island,
  • Ikoyi Lagos.

9mobile Website & Live Chat.

Are you interested in chatting with Live support? This feature is supported by the network. You can browse through their website for more information about their products and services.

Website: 9mobile.com.ng

You can start chatting with an agent live via their website.

When you visit the website, simply click on the live chat icon at the bottom right corner of any page on their website.

Finally, I hope you have the issue resolved. This is the best way how to reach a 9Mobile customer care representative.

About the author

Glory Joseph

A graduate of Medicine From Imsu, Current Nurse, Medical book reader, Nigeria tertiary institution news anchor. I virtually know all Varsities in Nigeria!

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